Problem Analysis

 All customers and employees rely on management information systems. 

Common problems for Open Road Auto Group are the lack of strategy, integrating new tools/technologies and structure.  It is important to make sure employees are properly trained with the new tools and modify old software versions.

On the other hand, Management Information Systems (MIS) makes planning and control easier. It improves management and employee performance. For example, Open Road Auto uses two information systems: Elead and DealerTrack. These two software are cloud based customer relationship management created to build relationships with buyers, increase sales, and have a better control of inventory.

Management information systems helps the company to be more profitable, and competitive. Business owners and managers are in charge of looking at the daily activities reports to keep track of the progress and make decisions that will benefit internal and external factors of the business.